Terms of Service
Version: 1.0
Effective Date: July 25, 2026
Last Updated: July 25, 2026
Terms of Service for Sanchara
Welcome to Sanchara ("Sanchara", "we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of the Sanchara mobile application, website, APIs, and related services (collectively, the "Services").
By creating an account, accessing, or using Sanchara, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Services.
1. Acceptance of These Terms
These Terms constitute a legally binding agreement between you and Sanchara.
By using our Services, you represent that:
You have the legal capacity to enter into this agreement.
You will comply with these Terms and all applicable laws.
The information you provide is accurate and current.
You will use Sanchara responsibly and only for lawful purposes.
If you use Sanchara on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Eligibility
To use Sanchara, you must:
Meet the minimum age required by applicable law in your jurisdiction.
Be legally permitted to use the Services.
Provide accurate registration information.
Maintain the security of your account credentials.
You may not use Sanchara if your access has previously been suspended or terminated by us unless we expressly authorize your return.
3. Your Account
Creating an account allows you to access Sanchara's travel coordination features.
You are responsible for:
Maintaining accurate account information.
Keeping your login credentials confidential.
All activities performed through your account.
Promptly notifying us if you suspect unauthorized access.
You agree not to:
Share your account with others.
Sell or transfer your account.
Create accounts using false identities.
Impersonate another person or organization.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Using Sanchara
Sanchara is designed to assist users in planning, coordinating, and managing travel experiences.
Our Services may include:
Trip planning.
Trip coordination.
Navigation assistance.
Live location sharing.
Route management.
Emergency profile features.
Weather information.
Voice travel alerts.
Trip collaboration.
Notifications.
Media sharing.
Other travel-related services.
Certain features may require additional permissions or internet connectivity.
5. User Responsibilities
When using Sanchara, you agree to:
Use the Services lawfully.
Respect the privacy of other users.
Keep your information accurate.
Maintain the security of your account.
Use location-sharing features responsibly.
Comply with applicable traffic laws and regulations.
Exercise reasonable judgment while traveling.
You are solely responsible for your decisions, actions, and conduct while using Sanchara.
6. Trip Creation and Participation
Trips created through Sanchara are intended for private coordination among authorized participants.
By creating or joining a trip, you acknowledge that:
Trip organizers are responsible for managing their trips.
Participants are responsible for their own conduct.
Trip information should be shared responsibly.
Only authorized participants should access trip content.
Trip organizers may invite, approve, or remove participants in accordance with available application features.
Sanchara acts solely as a platform to facilitate coordination and is not a party to any arrangements or agreements made between users.
7. Live Location Sharing
Live location sharing is provided solely to enhance travel coordination and safety.
By enabling location sharing, you acknowledge that:
Your live location may be visible to authorized members of your active trip.
You control your device's location permissions.
You may disable location sharing through your device or application settings, although doing so may limit certain features.
Sanchara does not publicly disclose your live location.
8. Emergency Features
Sanchara provides optional emergency-related features to assist users during emergencies.
These features may include:
Emergency profiles.
Emergency contacts.
Public Emergency Profiles.
Safety information.
These features are intended to provide helpful information but do not replace professional emergency services.
Users remain responsible for contacting local emergency responders when assistance is required.
9. Public Emergency Profile
If you choose to use the Public Emergency Profile feature:
You determine which information is publicly visible.
You are responsible for ensuring the information is accurate.
You may update the information at any time.
You may revoke the public access token, which immediately invalidates previously shared links.
You should share your Public Emergency Profile only with individuals or organizations you trust.
10. User Content
Sanchara allows users to create, upload, store, and share content in connection with trips and other Services.
User Content may include, but is not limited to:
Profile information.
Profile photographs.
Trip information.
Waypoints.
Routes.
Trip photographs.
Comments or notes.
Emergency profile information.
Other content submitted through the Services.
You retain ownership of the content you submit to Sanchara.
10.1 License Granted to Sanchara
By uploading or submitting User Content, you grant Sanchara a limited, non-exclusive, worldwide, royalty-free license to:
Store your content.
Process your content.
Display your content to authorized users.
Synchronize content across your devices.
Transmit content as necessary to provide the Services.
Create backup copies for operational purposes.
This license exists solely for the purpose of operating, maintaining, improving, and providing the Services.
Ownership of your content remains with you.
10.2 Your Responsibility for User Content
You are solely responsible for the content you upload, publish, or share through Sanchara.
You represent and warrant that:
You own the content or have permission to use it.
The content does not infringe the rights of others.
The content is accurate to the best of your knowledge.
The content complies with applicable laws and these Terms.
11. Acceptable Use
You agree to use Sanchara responsibly and in a manner that respects other users and the integrity of the platform.
You agree to use the Services only for lawful purposes.
12. Prohibited Activities
You must not use Sanchara to:
Violate any applicable laws or regulations.
Harass, threaten, or intimidate others.
Upload false, misleading, or fraudulent information.
Share another person's personal information without authorization.
Access another user's account without permission.
Attempt to bypass security mechanisms.
Reverse engineer, decompile, or disassemble the Services except where permitted by applicable law.
Introduce malware, viruses, or malicious code.
Interfere with the operation or security of the Services.
Use automated tools to scrape or harvest data without authorization.
Circumvent access restrictions.
Create fake accounts.
Impersonate individuals or organizations.
Misuse emergency-related features.
Distribute unlawful, defamatory, obscene, hateful, or abusive content.
Engage in activities that could damage the reputation or operation of Sanchara.
Violation of these Terms may result in suspension or termination of your account.
13. Respect for Other Users
Sanchara is built to foster collaboration and safe travel experiences.
You agree to:
Respect the privacy of other users.
Share information responsibly.
Obtain permission before sharing another person's personal information.
Use communication features respectfully.
Avoid abusive, discriminatory, or offensive behavior.
We reserve the right to remove content or restrict access where necessary to protect users or the Services.
14. Intellectual Property
The Sanchara application, website, backend systems, APIs, software, branding, designs, logos, graphics, text, and other materials provided by Sanchara are owned by or licensed to Sanchara and are protected by applicable intellectual property laws.
Except as expressly permitted by these Terms, you may not:
Copy.
Modify.
Redistribute.
Sell.
License.
Create derivative works from.
Publicly display.
Commercially exploit.
any part of the Services without prior written permission.
14.1 Trademarks
"Sanchara," its logos, branding, and related identifiers are trademarks or distinctive brand assets owned by Sanchara or its licensors.
Nothing in these Terms grants you any right to use our trademarks without prior written permission.
14.2 Feedback
We welcome suggestions and feedback regarding Sanchara.
If you voluntarily submit ideas, suggestions, feature requests, or other feedback, you agree that we may use that feedback without any obligation to compensate you.
This does not affect ownership of your separate intellectual property.
15. Copyright
If you believe that content available through Sanchara infringes your copyright or other intellectual property rights, you may contact us with sufficient information to investigate the matter.
Where appropriate, we may remove or restrict access to allegedly infringing content while we review the claim.
Repeated infringement may result in account suspension or termination.
16. Open Source Software
Certain components used within Sanchara may include open-source software licensed under their respective licenses.
Nothing in these Terms limits your rights under the applicable open-source licenses.
Copies of applicable licenses may be provided where required.
17. Third-Party Services
Certain features of Sanchara rely on third-party services.
These may include services for:
Authentication.
Mapping.
Navigation.
Weather information.
Analytics.
Crash reporting.
Notifications.
Email delivery.
Application updates.
Cloud hosting.
Your use of those services may also be subject to the respective terms and privacy policies of those providers.
Sanchara is not responsible for the availability, content, or practices of third-party services beyond our reasonable control.
18. User-Generated Content Moderation
Sanchara reserves the right, but not the obligation, to review, restrict, remove, or disable access to User Content that:
Violates these Terms.
Is unlawful.
Creates security risks.
Infringes intellectual property rights.
Contains malicious software.
Promotes fraud or abuse.
Endangers users.
Otherwise threatens the safety, integrity, or operation of the Services.
Content moderation decisions are made in good faith to maintain a safe and reliable platform.
19. Reporting Violations
Users who become aware of violations of these Terms are encouraged to report them through the available support channels.
We may investigate reported violations and take appropriate action, which may include removing content, restricting features, suspending accounts, or terminating access where warranted.
20. Service Availability
We strive to make Sanchara available and reliable; however, we do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.
The Services may be temporarily unavailable due to:
Scheduled maintenance.
Software updates.
Technical issues.
Network interruptions.
Third-party service outages.
Events beyond our reasonable control.
We may modify, suspend, or discontinue any part of the Services at any time without prior notice where reasonably necessary.
20.1 Beta and Experimental Features
From time to time, Sanchara may offer beta, preview, experimental, or early access features.
These features are provided for evaluation purposes and may:
Change significantly.
Be modified or discontinued.
Contain bugs or errors.
Operate differently from final releases.
You use such features at your own discretion.
21. Navigation Disclaimer
Navigation features provided by Sanchara are intended to assist users during travel.
Navigation information may be based on data supplied by third-party providers and may not always reflect current road conditions, closures, traffic, construction, hazards, or local restrictions.
You acknowledge and agree that:
Navigation guidance may not always be accurate.
Road conditions may change without notice.
Temporary hazards may not be reflected.
You remain responsible for selecting safe and lawful routes.
Always exercise independent judgment while traveling.
22. Weather Information Disclaimer
Weather forecasts and alerts are provided for convenience only.
Weather information:
May be delayed.
May contain inaccuracies.
May differ between providers.
Should not be relied upon as the sole basis for safety decisions.
Before traveling in potentially hazardous conditions, users should consult official weather authorities and local advisories.
23. Live Location Disclaimer
Live location sharing is intended solely to assist trip coordination and improve travel awareness among authorized trip participants.
Although we strive to provide accurate and timely location updates:
GPS signals may be inaccurate.
Device hardware may affect precision.
Internet connectivity may delay updates.
Battery-saving features may reduce update frequency.
Third-party mapping services may introduce inaccuracies.
Accordingly, live location should not be considered a precise or guaranteed representation of a user's exact real-time position.
24. Emergency Features Disclaimer
Sanchara provides emergency-related features as tools to assist users and those responding to emergencies.
However, Sanchara:
Is not an emergency response service.
Does not operate emergency call centers.
Does not dispatch police, ambulance, fire, or rescue services.
Does not guarantee that emergency contacts will receive notifications immediately or at all.
Does not guarantee that emergency information will be viewed during an emergency.
Users remain responsible for contacting local emergency services whenever immediate assistance is required.
Emergency information should be kept accurate and up to date by the user.
25. Public Emergency Profile Disclaimer
The Public Emergency Profile is intended to make user-selected emergency information accessible through a unique public link.
By enabling this feature, you acknowledge that:
You are responsible for determining what information is publicly visible.
Anyone possessing the active public link may access the information you have chosen to share.
Sanchara cannot control how recipients use or distribute information after they have accessed it.
Revoking the public access token prevents future access through previously issued links but cannot retract information that others may already have viewed or recorded.
Users should carefully consider the information they choose to make publicly available.
26. Third-Party Service Disclaimer
Certain features depend upon services provided by independent third parties.
These services may include:
Mapping providers.
Navigation providers.
Weather providers.
Email delivery services.
Push notification services.
Analytics providers.
Cloud hosting providers.
Software update services.
Sanchara does not control these third-party services and is not responsible for:
Service interruptions.
Data inaccuracies.
Delays.
Failures.
Security incidents.
Changes made by those providers.
27. No Professional Advice
Information provided through Sanchara is intended for general informational and coordination purposes only.
Nothing within the Services should be interpreted as:
Medical advice.
Legal advice.
Professional travel advice.
Emergency response advice.
Safety certification.
Users should seek appropriate professional assistance where required.
28. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
Sanchara expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of:
Merchantability.
Fitness for a particular purpose.
Non-infringement.
Availability.
Accuracy.
Reliability.
Performance.
We do not warrant that:
The Services will always operate without interruption.
Errors will always be corrected immediately.
Information will always be accurate.
The Services will meet every user's expectations.
The Services will be compatible with every device or operating environment.
29. Limitation of Liability
To the fullest extent permitted by applicable law, Sanchara and its owners, operators, employees, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:
Your use of or inability to use the Services.
Trip planning or participation.
Navigation decisions.
Travel delays.
GPS inaccuracies.
Weather conditions.
User-generated content.
Actions of other users.
Loss of data.
Loss of business or profits.
Device failures.
Third-party service interruptions.
Security incidents beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.
30. Your Responsibility
You acknowledge that:
You are solely responsible for your travel decisions.
You are responsible for complying with all applicable traffic laws and regulations.
You are responsible for maintaining your vehicle in a safe operating condition.
You should never operate a vehicle in a manner that distracts from safe driving.
You should not interact with the application in a way that compromises your attention while driving or riding.
Where possible, passengers should operate the application on behalf of the driver.
31. Indemnification
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Sanchara, its owners, employees, contractors, affiliates, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
Your use of the Services.
Your violation of these Terms.
Your violation of applicable laws.
Your infringement of another person's rights.
Content you submit through the Services.
Your conduct during trips organized through Sanchara.
This obligation survives the termination of your use of the Services to the extent permitted by law.
32. Suspension and Termination
We reserve the right to suspend, restrict, or terminate access to the Services, temporarily or permanently, if we reasonably believe that a user has:
Violated these Terms.
Violated applicable laws or regulations.
Misused the Services.
Attempted unauthorized access to our systems.
Compromised the security or integrity of the platform.
Used the Services in a manner that may harm other users or Sanchara.
Where reasonably practical, we may provide notice before taking action. However, we may suspend or terminate access immediately where necessary to protect users, comply with legal obligations, or maintain the security and stability of the Services.
32.1 User-Initiated Termination
You may stop using Sanchara at any time.
You may also request deletion of your account in accordance with our Privacy Policy and Account & Data Deletion Policy.
Termination of your account does not automatically remove information that must be retained to:
Comply with legal obligations.
Resolve disputes.
Prevent fraud or abuse.
Maintain the integrity of shared trip records.
Enforce these Terms.
32.2 Effect of Termination
Upon termination:
Your right to access and use the Services will cease.
Certain information may remain in accordance with our Privacy Policy.
Any provisions that are intended to survive termination, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law, will remain in effect.
33. Changes to the Services
Sanchara is continuously evolving.
We may:
Introduce new features.
Modify existing features.
Improve functionality.
Remove outdated features.
Update user interfaces.
Enhance security.
Improve system performance.
We are not obligated to continue supporting any particular feature indefinitely.
Where changes materially affect your use of the Services, we will make reasonable efforts to provide advance notice where appropriate.
34. Changes to These Terms
We may revise these Terms from time to time to reflect changes in:
Applicable laws and regulations.
Our Services.
Business practices.
Security requirements.
Operational needs.
When significant changes are made, we may notify users through:
In-app notifications.
Email communications.
Website announcements.
Updates to the "Last Updated" date at the beginning of these Terms.
Your continued use of the Services after the revised Terms become effective constitutes your acceptance of the updated Terms, unless otherwise required by applicable law.
35. Force Majeure
Sanchara shall not be liable for any delay or failure to perform obligations under these Terms where such delay or failure results from events beyond our reasonable control.
These events may include, but are not limited to:
Natural disasters.
Floods.
Earthquakes.
Fires.
Pandemics.
War.
Terrorist acts.
Civil unrest.
Government actions.
Internet outages.
Utility failures.
Cyberattacks.
Widespread failures of third-party infrastructure.
We will make reasonable efforts to restore affected Services as soon as practicable.
36. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles.
37. Dispute Resolution
If you have a concern or dispute regarding the Services, we encourage you to contact us first so that we may attempt to resolve the matter informally.
If a dispute cannot be resolved through good-faith discussions, it shall be resolved in accordance with the applicable laws and courts of India, unless mandatory consumer protection laws in your jurisdiction provide otherwise.
Nothing in these Terms limits any rights or remedies that cannot legally be waived under applicable law.
38. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
Sanchara may assign or transfer its rights and obligations in connection with a merger, acquisition, corporate restructuring, sale of assets, or other business transaction.
39. Severability
If any provision of these Terms is determined by a court or other competent authority to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
Any invalid or unenforceable provision shall, to the extent possible, be interpreted in a manner that most closely reflects its original purpose.
40. No Waiver
Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or of any other provision.
Any waiver must be in writing and signed by an authorized representative of Sanchara.
41. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and Sanchara regarding your use of the Services.
They supersede all prior understandings, communications, and agreements relating to the same subject matter.
42. Contact Information
If you have any questions regarding these Terms, please contact us.
Sanchara
Website: https://thesanchara.com
Support Email: support@thesanchara.com
We will make reasonable efforts to respond to legitimate inquiries in a timely manner.
43. Acceptance of These Terms
By creating an account, accessing, or using the Services, you acknowledge that:
You have read these Terms of Service.
You understand these Terms of Service.
You agree to be legally bound by these Terms of Service.
You agree to comply with all applicable laws while using Sanchara.
If you do not agree to these Terms, you must discontinue use of the Services.
End of Terms of Service
Version: 1.0
Effective Date: July 25, 2026
Last Updated: July 25, 2026